PLoS ONE have recently published an RCT that showed that ‘Just in time’ Information, provided by a librarian within 20mins of asking (via a blackberry) improved decision-making in primary care in an RCT of a trial service in Ontario, Canada. Apparently the service had a high approval rating by participants (primary care physicians) and 72% said they would continue to use the service if it were continued (a question of funding, as always). I know that Danielle is a big fan of such services, and it’s always nice to have an RCT or two to back you up.
I don’t really know why there aren’t more librarian resourced clinical answering services, as it’s not the first trial I’ve seen that suggest they are valid, valued and value for money; politics, perhaps? Answers on a postcard to…


Blackberry Research Website
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