Enterprise/intranet search still creaking

Enterprise search is meant to be bringing the quick, precise and highly specific results of your average Google internet search into the process of searching your local hard-drives, email, servers, intranet etc, isn’t it? Not according to most users of such systems, the IWR reports that they’re disgruntled: “[a survey] found that nearly half (49 per cent) of those surveyed were unhappy with the current state of play and felt that finding company information was a difficult and time consuming progress.” Though to be honest, that’s not as high a figure as I thought it would be!